When our previous computer IT contractor decided to downsize his business and not renew his contract with us, we were faced with the complicated task of going out for bids in order to find another IT Support company. We had a list of requirements when we started looking for an IT company to manage our infrastructure. A few notable requirements were that they had to be local for prompt support and have a history of stability in city government through positive city references, guaranteed response times, be approved by Texas DPS for IT and personnel security requirements and also be able to provide telephone systems capabilities. Out of several vendors we interviewed, VersaTrust stood above the rest in meeting our specifications and budgetary limitations. We made the decision to do business with them and the city has never regretted that decision. They continue to manage our systems, help us advance our technology within our budget and strive to respond quickly every time we have issu...