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VersaTrust has been serving the Texas area since 1997 , providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses.

Test drive VoIP with these apps

You may be thinking about replacing your traditional phone system with VoIP. But you have some reservations. How does VoIP work? Is it really a reliable service? Do the cost savings really live up to the hype? If you’re unfamiliar with VoIP, there are some alternative, low-cost options available for you to test out beforehand. So without further ado, here are four VoIP apps you can try before installing a full blown system in your business.

WhatsApp

The increasingly popular WhatsApp provides more than just text chats between users. There is also an call option, the equivalent of VoIP calls with the option of using video. So if you’re texting with a business colleague, friend or spouse, and need to communicate more clearly or face-to-face, you can easily switch your text chat to a more personal voice or video one. WhatsApp texting and VoIP service is free to download and use, and is available for all major smartphones.

Skype

Even seldom Internet users and the non-tech savvy are likely to be familiar with Skype. This VoIP trailblazer was allowing users to place calls over the Internet long before many even knew what VoIP was. But for those who are unfamiliar with this service, Skype users can place voice or video calls to other Skype users for free. You can also call a landline or mobile that doesn’t use the app for a very small fee. As for new changes, you can now conduct conference calls with the group video calling function that Skype has recently added.

Viber

Like Skype, you can use this service to place free VoIP calls to other Viber users. You can also call non-Viber users for a low fee, which is usually less than most cellular service plans. And because Viber is primarily a mobile app, it also has some nice benefits if you’re using it on your cell. Unlike other free VoIP services, Viber doesn’t require a username. Instead, you simply use your cell number as an identifier, which makes it easy for you to call contacts on your phone. What’s more, it also doesn’t eat up a large amount of data per call, only using 250KB per minute.

Viber is available for iOS, Android, and Windows Phone devices, and requires no registration to use the app.

Google Hangouts Dialer

If you’re a Google Apps user, you’re likely familiar with Hangouts. What you may not know, however, is that you can install an app, Hangouts Dialer, that enables VoIP calls. Once Dialer is installed to the Hangouts app, you can use it to call any phone number in the world, including landlines. Best of all, most calls to Canada and the US are free.

For business owners who are a bit tentative of VoIP, these four apps will give you an easy opportunity to test the waters. If you have any VoIP questions, or are ready to start saving money and install a VoIP system in your business, call us today.

Published with permission from TechAdvisory.org. Source.

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Get to inbox zero with snooze from Streak

Inbox zero is what we all dream of - a serenely empty screen, clear of clutter and immediate demands on our time. It involves cleaning out your inbox of absolutely everything, including filing away messages that need action but which you can’t do anything about right away. But for most of us, inbox zero is nothing but a faraway, whimsical fantasy, right? Wrong. The Streak plugin for Gmail, with its snooze feature, could be your ticket to truly living the dream and breaking free from those email shackles. Here’s why it should be on your download list.

Streak is a full-on customer relationship management tool that allows you to track emails and carry out plenty more tricks to streamline your client engagement workflow - but it’s the snooze feature that has the real potential to get you to that inbox-zero nirvana.

The premise is simple. When you receive an email that you can’t instantly file away forever - as you ought to with the likes of updates and notifications from colleagues and clients, which don’t require a reply - but which you can’t take action on right now, with one click of a button you can snooze it for as long as you need to. The email is stored away in a specially created Gmail folder, and resurfaces at the top of your inbox when the snooze time elapses. You can opt for the snooze period of your choice and even enter it in plain, human-speak text (like “in 30 minutes” or “tomorrow at 11am”), which the ever-intelligent Streak understands.

Additional options include the ability to only activate the snooze alarm if nobody replies to the email thread - making it perfect for getting sales enquiries out of your inbox, by prompting you to follow up if the client doesn’t get back in touch (and if they do, their reply will force the email back into your inbox, and onto your radar, anyway). Any time you need to, you can review a list of the emails you’re holding in snooze mode, and pull back to your inbox any that you’re ready to work on sooner than you had initially expected.

Snooze, along with the rest of the Streak plugin, is simple to understand and easy to use, and has the potential to help you better manage your email - and stop it from managing you instead. If it feels like you’re constantly waging war with a never-ending barrage of messages, this is one more tool you might want to consider adding to your productivity arsenal.

If you’re ready to take on the inbox-zero challenge and regain control of your workday, contact us to find out how Google Apps and other innovative tools could help.

Published with permission from TechAdvisory.org. Source.

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