Let’s face it; your office landline is a thing of the past. As the means of communication becomes more digitalized, Voice over IP (VoIP) services is rapidly taking over. Gone are the days when you would miss an important call and not even be aware of it. In fact, VoIP systems have become such a popular and cost-effective means of communication that businesses have started to install these technologies in the workplace. So what do you have to consider before implementing your own VoIP system? Here are some things to look out for.
Managed VoIP means that your company is in charge of managing and maintaining the on-site system. While initial costs are generally greater due to hardware and maintenance fees, when it comes to managing your own telecommunications network, a managed VoIP system provides your business with more versatility and control.
On the other hand, with hosted VoIP systems, you leave the cost of new hardware and the maintenance of the telecommunications network entirely to a third party. This also frees your company from the burden of having to monitor and update your own telecommunication technologies. For many small businesses a hosted VoIP option is the more attractive choice as you only pay for the services you use from your hosted service provider, and these initial fees tend to be lower than the alternative.
Cloud-based solutions can help ease your expansion plans because these services will constantly update your telecommunications network for you. This means you never have to worry about your technology falling behind in functionality.
Before purchasing from a specific VoIP provider, you should find out if your company requires a dedicated broadband or leased lines. While leased lines provide voice quality, opting for dedicated broadband services offer higher internet speeds.
Finally, make sure that a VoIP provider’s services meet your company’s communication needs. If the VoIP provider is offering a bundle of services that your company might not even require, then it might be in your best interest to choose a different provider that charges more affordable rates.
While picking and deploying VoIP systems can seem like a daunting task, they have become vital tools for any good business to function. If you are planning to install a new VoIP system, consider some or all these factors to ensure you’ve made the right decision. And of course, if you’re looking for a provider, our experts are happy to help in any way possible.
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