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4 Ways Outsourced IT Support Services Help Your Business

By Outsourcing IT Support Services, You Can Improve Business Success

Many small and mid-sized companies underestimate the drawbacks of not having top-tier IT professionals in place. These 4 benefits highlight the need for change.  

outsourced it support services fort worth

Are you wondering when is the best time to outsource technical support? It was yesterday, and you are already late to enjoy the benefits of working with a third-party tech outfit that specializes in IT managed services.

It’s common for small and mid-sized companies to operate under the assumption that modest IT needs do not warrant creating a budget line-item. Some designate an in-house person with seemingly good computer skills to run virus scans and update applications. Other outfits hire a single technology person to handle the responsibility of overseeing their entire network.

Both of these policies are inherently flawed for a variety of reasons. Review the 4 ways IT outsourcing services help your business. You may gain clarity as to why working with a third-party expert is in your best interest.

1: Outsourced IT Support Services Remove Distractions from Profitability

As upstart organizations begin to grow into mid-level outfits, their success forward is increasingly beset by issues that detract from primary goals. Budget management, contract negotiations, and supply chains are top-tier items that further a company’s growth goals. Tackling these items tends to be a good use of time and energy. If industry leaders are also tasked with maintaining and repairing the tools of the trade, essential issues cannot enjoy the laser focus they deserve.

When an organization shuffles computer and network duties to an employee or even a designated in-house tech person, network problems become part of routine oversight. An experienced third-party managed services provider takes proactive measures to maintain and repair your devices and network without you lifting a finger. Your vision drives the organization. That’s why it’s crucial to all of the key stakeholders involved that IT distractions are a non-factor.

2: IT Outsourcing Improves Network Efficiency and Productivity

Imagine traveling the road of handing off-network duties to an untrained employee or a designated tech person. Now imagine they call in sick during a critical business productivity cycle. Imagine further, they take a two-week vacation. What happens when your network starts to suffer glitches or goes dark altogether? The answer is simple: You lose revenue.

Networks never sleep, they don’t call in sick, and they don’t go on vacation. Maximum productivity and efficiency require organizations to have 24-7 managed IT services in place. When you enter an ongoing services agreement with an IT contractor, they can conduct remote updates, scans, and effect problem solving anytime your network runs amok.

High-level maintenance is usually part of the outsourcing package, so network issues will happen a lot less frequently because . Experienced IT experts deliver the laser focus to systems that help make your organization successful.

3: Managed IT Services Reduce Risk of Cyber Threats and Financial Losses

According to reports, more than 317 million pieces of malware were created in 2018 alone. To put that staggering number into perspective, nearly 100 infectious threats were developed daily. Now add that business risk to the fact that companies have suffered financial losses in the billions every year.

Compounding the genuine risk of doing business with technology is that too many small and mid-sized organizations incorrectly assume that cybersecurity breaches are almost exclusively targeted at large corporations with vast assets. The common misconception may be attributed to heavy media coverage of the massive violations suffered by large corporations.

While billion-dollar cybertheft makes splashy headlines, the overwhelming majority of cybersecurity thieves targets small and mid-sized outfits. Hackers, who may be sitting in an internet café halfway around the world, search for subpar network defenses and attack. In plain terms, you are the low-hanging fruit ripe for the plucking.

Outsourcing IT security to VersaTrust improves your cyber defenses from among the weakest links to the strong. Having the latest anti-virus, anti-malware, and advanced cybersecurity protections in place quietly takes you off hacker hit lists. If these nefarious computer thieves are anything, it’s lazy. They’ll move on from your network and attack someone less secure.

4: IT Support Outsourcing Keeps Your Technology on the Cutting Edge

An effective business network enhances employee engagement and productivity. If that sounds like a pie-in-the-sky idea about working on computers, consider the alternative.

When emails are slow to download, or that tedious “buffering” icon spins around, employees tend to disengage from work-related tasks. One moment they are plugging along on your company desktop, the next they are checking text messages, and social media posts on their phone. When that happens, employee engagement and productivity is not diminished — it’s non-existent.

It may be even more unsettling to know that experts say that it can take more than 20 minutes to get back on track after task disruption. Sadly, that unnecessary loss of productivity could have been avoided by outsourcing your IT needs to a professional. The most advanced technology that will keep you competitive revolves around the cloud and ways the cloud makes you more agile.

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